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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

When the PTZ camera is mounted on the ceiling, I go right with the joystick the camera goes left and when I push the joystick to the left it goes. How can I fix this problem?

First, you need to go into the camera settings to mirror the video.

Step1: Press the 【MENU】button in remote control and then select 【Camera】

Step 2:Select 【Image】

Step 3:select 【Flip-V】to Flip the screen

Second, you need change your control habits. By moving the joystick to the left, the camera moves to the left with itself as a reference object, rather than to the left relative to the operator. So if you want the camera turn left relative to yourself, you need to move the joystick rightward.