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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

Video file can not be viewed online

Please plug the storage device into the computer to see if the file can be played.

If it can be played, then please check whether the audio format of the video recording is MP3, if it is MP3, then it is a normal phenomenon.

At present, the video preview does not support the preview of the audio format of MP3 format files.

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