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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

How to restore camera’s default IP address,username and password?


Method 1. You can use the IR remote to restore the default IP address:

Press [*] + [#] +[MANUAL]

The default IP address:

Method 2. 

1. Open web browser, type camera’s IP address to go to the camera login page.

2. Log in to the camera’s web interface.

3. Click [System]-[Factory Default]

Then you can see the IP address, username and password have been restored as the picture below.

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