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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

Camera maintenance considerations

1. If the camera is not used for a long time, please turn off the power switch and unplug the power adapter;
2. Use soft cloth or tissue paper to remove the dust from the camera casing;
3. When cleaning the lens, please wipe it with a dry soft cloth. If you need a cleaning agent, you can gently wipe it with neutral. Strong, corrosive cleaning agents are prohibited to avoid lens scratches affecting the image quality.

Daily use environment attention

1. Avoid shooting particularly bright objects, such as sunlight, strong lights, etc.
2. Avoid working in an environment with unstable lighting conditions, which may easily cause the image to flicker
3. Avoid using around high-power radio wave facilities, such as TV stations or radio transmitters, etc.