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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

How to restore camera’s default IP address,username and password in IR remote control

You can use the IR remote: Press [*] + [#] +[MANUAL]

Open web browser, type camera’s IP address to go to the camera login page. Log in to the camera’s web interface.

You can see the IP address, username and password have been restored.

Note: It only resets the administrator’s username and password, not the normal user’s username and password.