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General FAQ

4K Video Encoder/Decoder

Medical Video Recorder

PTZ Camera

AI PTZ Camera

PTZ Controller

Streaming Encoder

Surgical Video Camera

How to get LIveV400’s Serial Number

If you can’t solve the problem by yourself, you can contact our customer service. Tell us the Serial Number and then we can set up your device remotely.

You can get your Serial Number as seen below.

Web interface

Mobile-phone backend setting

The screen